Delivery & Shipping Policy

This policy explains the delivery arrangements applicable to services and documents issued by US Meta Arees International University, whether delivered electronically or in physical form.

1. Educational Services

Educational programs and services are delivered according to the mode of study specified for each program, including online, distance-learning, or other approved delivery formats.

Electronic educational services do not require physical shipping.

2. Electronic Documents

Certain documents may be issued and delivered electronically, depending on the applicable service, including:

• Receipts and payment confirmations.
• Admission letters and official correspondence.
• Eligible electronic certificates or documents.
• Academic or administrative documents available for electronic issuance.

Electronic documents may be sent to the registered email address of the student or recipient or made available through an authorized University system or platform.

3. Physical Documents and Certificates

Where an original physical certificate or academic document is available, delivery may be arranged according to the recipient’s country and destination.

Before dispatch, the University may coordinate with the student or recipient to confirm:

• Delivery address.
• Contact number.
• Available courier service.
• Applicable shipping charges, if any.

4. Shipping Charges

Tuition fees and service fees do not include local or international courier charges for physical documents unless expressly stated otherwise.

Where shipping charges apply, the recipient will be informed before dispatch is arranged.

5. Delivery Time

Document issuance and delivery times vary according to the type of document, service, and applicable academic and administrative requirements.

Physical courier delivery times vary depending on the destination country, courier company, and local delivery conditions.

6. Courier Services

The University may use an appropriate local or international courier or postal service according to the destination country.

Once a physical document has been handed to the courier, transportation and delivery times are subject to the courier’s procedures and local delivery conditions.

7. Delivery Information

Students and recipients requesting physical delivery should provide an accurate delivery address and contact number to facilitate successful delivery.

8. Contact

For questions regarding the issuance or delivery of an electronic or physical certificate or document, please contact the University through its official communication channels.